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MeisterOffice

Recording and managing customers

Create private and business customers, track leads and find everything important in the customer file.

Customers are the foundation in MeisterOffice: every quote, every invoice and every project hangs off a customer.

Creating a customer

Under Projekte, Kunden (Projects, Customers) choose Neuer Kunde (New customer) or Neuer Lead (New lead) and the type:

  • Privat (Private): title, first name, last name
  • Firma (Business): company name, contact person, UID

Add the address, email, phone, the lead status and notes.

Leads and pipeline

The customer list shows a pipeline at the top with the number of customers per lead status. This shows you at a glance where prospects stand, and you can filter with a click. Change the status directly while editing.

The customer file

Clicking a customer opens their file: contact details, open balance, and all linked quotes, invoices and projects in one place.

Good to know

  • Customers are archived instead of deleted, the history is kept. Use the filter to show archived customers.
  • A correct email address saves trouble later when sending quotes and invoices.
  • Search and the type filter (Private/Business) help keep an overview even with many customers.