Frequently asked questions
Cannot find an answer here? Write to us at info@meisteroffice.ch.
Which craftspeople is the software intended for? +
For Swiss trade businesses of any size, from the sole trader to the team: painters, plumbers, electricians, joiners, gardeners, tilers, roofers, plasterers, carpenters, heating engineers, floor layers, metalworkers and other trades.
Does the software create Swiss QR invoices? +
Yes. Every invoice contains the official Swiss QR code with your IBAN or QR-IBAN and the reference number. Any Swiss bank can read it directly.
Can I record payments such as TWINT or cash? +
Yes. You record part payments by TWINT, bank, card or cash directly on the invoice. The status switches automatically to Partly paid or Paid, and you see outstanding amounts at a glance.
Can my customers pay online, for example with TWINT? +
Yes. You send a payment link with the invoice: your customer pays online with TWINT or card, handled via Stripe. The payment books itself automatically onto the invoice, and the status switches by itself to Partly paid or Paid.
Does the VAT accounting work for my trustee? +
Yes. With one click you generate a clean accounting export that your trustee can take over with no rework at all.
Where is my data stored? +
In a data centre in the EU (Falkenstein, Germany), close to Switzerland and compliant with GDPR and the Swiss Data Protection Act (FADP).
Do I need a password? +
No. You sign in with a magic link by email. There is no password to remember or lose.
Do my employees get their own logins? +
Yes. You invite your team by email and assign roles: owner, employee or trustee (read access only). Sign-in is without a password, by magic link.
How does time tracking with check-in and check-out work? +
Your employees check in on site and check out at the end of the day. Everyone sees their own hours, you as the boss see the team overview, and the payroll overview calculates monthly hours times hourly wage per employee.
Does the AI help me with writing? +
The AI creates drafts for quotes, emails and reminders. You always review and confirm yourself before anything goes to your customers.
Is there an app for when I am out and about? +
Yes, a native app for iOS and Android with the same feature set as the web version, ideal for time tracking right on site.
What language is the software in? +
Currently German for German-speaking Switzerland. French and Italian will follow.